Privacy Policy

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Types of Information

• • Account information (email, username, profile data)
• • Fitness data (workouts, progress, achievements)
• • Usage data (app interactions, preferences)
• • Device information (device type, operating system)
• • Content you create (exercise videos/moves, comments, posts)

How We Use Information

• • Provide and improve our services
• • Personalize your experience
• • Track fitness progress and achievements
• • Enable community features and interactions
• • Analyze app performance and usage patterns

Data Protection

We implement appropriate security measures to protect your personal information. Your data is stored securely and accessed only as necessary to provide our services.

Data Retention & Deletion

We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy. When you delete your account or request data deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal, security, fraud-prevention, or compliance obligations.

The following data is deleted when you request account deletion:

• • Your user profile and account information
• • Fitness data, workout history, and achievements
• • Uploaded content, including exercise videos (moves) and posts
• • Community interactions, comments, and messages
• • App preferences and settings

Some records may be retained beyond account deletion when required by law, including subscription and payment records managed by third-party payment processors (e.g., Apple, Google, Stripe) in accordance with their own data retention policies.

Account Deletion

You have the right to delete your Pulse account and all associated data at any time. Account deletion can be done instantly through the app, or you can contact us for assistance.

• 1. In-App (Instant): Open the Pulse app and navigate to Settings → Delete Account. Your account and all associated data will be deleted immediately.
• 2. Online: Visit our Account Deletion page to submit a deletion request.
• 3. Email: Send a deletion request to info@fitwithpulse.ai from the email address associated with your account.

Deleting Video Content (Moves)

Pulse allows you to upload exercise videos, referred to as "moves," to share workout demonstrations with the community. You maintain full control over the video content you upload and can delete it at any time.

To delete specific video content:

• 1. In-App (Instant): Open the Pulse app, navigate to your exercise library, select the move you want to remove, and delete it. The video and all associated data will be removed immediately.
• 2. Email request: Alternatively, send an email to info@fitwithpulse.ai with the subject line "Video Content Deletion Request." Include the name or description of the move(s) you want removed and the email address associated with your account. Email requests are processed within 30 days.
• 3. Full account deletion: If you delete your account (see above), all uploaded video content, including moves, will be permanently removed as part of the account deletion process.

Once deleted, the video files and associated metadata (title, description, thumbnails) will be permanently removed from our servers and will no longer be accessible to other users.

Content Rights

By uploading content to Pulse, you grant Pulse Intelligence Labs, Inc. a non-exclusive license to use that content for improving the service, research, and promotional purposes while your account is active. Upon account deletion or content removal request, this license terminates and the content will be permanently removed from our systems.

Contact Us

If you have any questions about our privacy practices, data deletion, or how to manage your content, please contact us at:
info@fitwithpulse.ai